Candidate Support

Step-by-step guide on taking the test and FAQ

Saskia avatar
Written by Saskia
Updated over a week ago

On this page, you have a step-by-step guide on how to take the test and find answers to the most frequently asked questions. For FAQ, scroll to the bottom of the page.

How to take a test?

Test Landing Page

On the test landing page, you should choose an authentication method. You can also change the UI language from the top right corner. Please note this would not change the language the questions are in.

Using social logins is safe, nothing will be posted in your feeds.

Taking a test

After logging in you will be presented with an overview of how much time you'll have to answer the questions. You'll also see the live timer on the right top corner while taking the test, so you know how much time you have left.

If you don't proceed from this page for any reason, you can always come back and start the test once you're ready.

Once you start the test you will be presented with the first question. In case you want to see first all the questions, you can navigate between the questions from the left side by clicking on the numbers.

Note that you can change the answer to any question at any time before submitting your test.

Test results page and feedback

After submitting your test you, you will be taken to the test results page, where you might be able to see your score for the close-ended questions and a message from the employer.

This is also where you should fill out your personal details and submit them.

Note that once your open-ended question(s) are evaluated your score can either increase or decrease, depending on how it was scored by the employer.

Frequently Asked Questions

  1. I have completed the test, but haven't heard back from the company.
    If you have questions about your test, get in touch with the company whose test you took. You can find the contact details on the test landing page.

  2. I got an error message when submitting a test.
    In case of any errors, please contact us at support@hire.toggl.com

  3. Can I retake the test?
    No, every test can be taken only once, so be sure to have a quiet environment and a stable internet connection.

  4. Can I change my answers?
    Yes, you can change the answer to any question at any time before submitting your test.

  5. How I can take a test if I don't have any social accounts?
    The employer determines which log-in authentication methods are available for their tests. If you only see social account options, the employer requires that you complete the test using any of the social media accounts that they have listed.

  6. What happens if I run out of time?
    Once the time is up, the test will be auto-submitted.

  7. How are scores calculated?
    Close-ended questions are scored automatically by our system. You can learn more about the scoring algorithm in this article. Open-ended questions, as well as responses to homework and video intro tests are evaluated manually by the hiring company.

If you have any further questions, don't hesitate to reach out to us at support@hire.toggl.com


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