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Can I turn off auto-renew?
Can I turn off auto-renew?
Mandy avatar
Written by Mandy
Updated over 3 months ago

All subscriptions are set to auto-renew in the time period they are set for. However, if you'd like to turn off auto-renew, you can do so by downgrading to the free plan. The change will come to effect at the next subscription renewal date.

For example: You signed up for a Premium monthly plan on August 3rd. It will automatically renew on September 2nd.

You can downgrade your plan to the free plan anytime before September 2nd and the subscription will not be automatically renewed. However, you will keep access to all the features until September 2nd.

Note: If your account is downgraded and doesn't renew, you will lose access to your candidate history. Be sure to set a reminder close to the original renew date to ensure you re-subscribe if you'd like to keep that data.

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